The four types of Employee Engagement Communication are 1) The Right Information, 2) Culture, 3) 2-Way Communication, and 4) Recognition and Rewards. When these aspects are combined in the appropriate combination, employees and employers can enjoy effective communication within the company. When one or more of these components are missing, the result is a break in communication. The right information consists of a) company vision, b) organization news, c) business financials, d) employee & team objectives, e) product, service & process information. The culture aspect is comprised of communicating values, company policies, “Just for Fun” communications, social communications, and finally Health and Wellbeing Communication. Both the right information and culture go into the 2-way communication portion of company communication. 2-way communication, as the title implies, is a give and take of ideas; it’s a way for employees to feel that they are contributing to the ideas and processes of the company. The methods for 2-way communication include feedback and suggestion channels, Q&A channels, internal surveys, hotlines, helpdesks, and social collaboration tools. Finally, there is the aspect of communication that deals with rewarding and recognizing the efforts and ideas of the employees. These are as follows: acknowledgment of contributions, employee recognition programs, promotion of employee benefits and perks, promotion of employee development programs, and the promotion of training opportunities.
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